Privacy Policy

Effective Date: November 11, 2025

This Privacy Policy explains how Texmo Pipes and Products Limited We collects, uses, discloses, and protects your personal information when you use the Texmo Samruddhi Engineer App

1. Information We Collect

We collect the following types of information when you use our app:

• Personal Information: Name, Email Address, Mobile Number, and Role (Engineer/Builder) during registration.
• Location Data: GPS coordinates when you upload site photos or visit leads (for verification purposes).
• Device Information: Device ID, app version, and usage logs (for security and troubleshooting).
• Lead and Transaction Data: Site details, invoices, reward information, and redemption requests.

2. How We Use Your Information

Your data is used to:

• Verify and manage your account and activities within the app.
• Notify regional sales executives and managers about new leads.
• Track rewards, commissions, and redemption requests.
• Improve app performance, functionality, and support.
• Comply with applicable legal and audit requirements.

3. Data Sharing and Disclosure

We do not sell or rent user data. We may share information with:

• Authorized Texmo sales executives and managers for operational purposes.
• Our IT service providers, who are bound by confidentiality agreements.
• Government authorities if required by law or for legal compliance.

4. Data Retention

We retain user data only as long as necessary to fulfill the purposes outlined in this policy. Certain transactional and financial records may be retained for up to 180 days to comply with legal obligations.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

• Access or correct your personal information.
• Request deletion of your account and data at any time.
• Withdraw consent for data processing (where applicable).

To request account deletion, visit our Delete Account page.

7. Children's Privacy

Our app is not intended for use by children under the age of 16. We do not knowingly collect data from minors.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page, and significant changes will be notified within the app.

9. Contact Us